The Myths
of “Free” Web Hosting
and of “Free”
eMail Accounts
If you’ve been looking
for web hosting,
you've probably seen large banner ads and classifieds that proclaim loudly
the merits of free hosting-and wondered if this is a good idea for your
business web site. After all, marketing is expensive, and couldn't this
be one way of cutting down costs?
Before you make a decision,
though, it's important to understand how "free" web hosting works, and
why it could ultimately destroy your marketing efforts online. Or, in the
words of the famous quote, "There's no such thing as a free lunch". This
is especially true in the world of online hosting.
First, it helps to understand
what web hosting is, and what they offer online businesses.
What Webhosts
do
Every business site on the
World Wide Web has a special address, known as its domain name. Most web
hosting companies will register your domain name for you, for a fee. They
then "host" your pages by allowing their server to store your web site
files in their directories (the host server). This server is normally online
continuously, and handles requests from other computers to view your pages;
the host server sends data to visitors to your site, and allows their browsers
to view your web page.
The larger the hosting server,
the more requests for data (data transfer) it can handle.
You get What you
pay for
Web hosting prices can range
from free, to very expensive. But price is definitely linked to the quality
of service that you receive, as we will discuss below.
Annoying ads Drive
Visitors Away
For instance, if you go
with a "free" web host, visitors to your site will see banner ads or annoying
pop ups each time they visit your site (which brings into question the
term 'free' since the hosting service makes money off those ads). In other
words, you are advertising services for THEM, and the "free" host ensures
that THEIR ads are displayed first, before any for your business are seen.
Of course, for a fee, you
can pay the "free" service to stop the ads, which often drive visitors
AWAY from web sites.
Domain is Important
Free hosts also won't register
domain names. Not having your own domain name looks unprofessional, though,
and sends the image of a "fly-by-night" operation that doesn't want to
invest a few dollars into its own name. Instead of a great name like
www.yourbusiness.com
a free host will give your
pages a name such as
www.freehostingservice.com/members/yourbusiness.html
Not only is the nondomain
name longer and harder to remember, but the larger directories such as
Yahoo, Google and DMOZ won't list them under businesses (they only accept
businesses with their own domain name).
Also, site rankings will
fall with free hosting directories, since they often won't allow you to
list metatags, or the tags aren't picked up, since the "free" host's tags
always come up first. In other words, marketing a business site listed
on a free hosting service is difficult, if not impossible, online, and
any gains from the free service are offset by the extra cost of marketing
and revenues lost.
Traffic to Your
Site: The Price of Success
Normally "free" hosts will
only handle a very small volume of visitors to your web site. If in spite
of the difficulty marketing your site, you do start getting significant
traffic (visitors) to your site, they will ask you to upgrade your service
and pay. In other words, if your site becomes successful, and plenty of
visitors come looking for you, your "free" hosting will no longer be free,
since the hosting server must pay for data transfer that occurs. They WON'T
lose money on your site; instead they will charge you for this service.
For instance, many free web
hosts will give you up to 20 MB of transfer per month; BUT if you go over
this rate, you pay a penalty rate (it's in the fine print) that is very,
very expensive.
Going Down is
Expensive
Suppose you DO find a free
web host, you're okay with it as a start, and your business starts growing.
All too often, over time free web hosting services will do one of two things:
-
Go out of business: this means
that all of your hard work and marketing efforts go down the drain, and
that your web pages are no longer published online. You CAN scramble to
find another hosting service, but this will mean another new address, since
THEY will assign you a domain name with their address in it (unless you
decide to register your own domain and PAY for hosting this time around.)
-
Start charging for services.
Many formerly "free" hosting services online allowed customers to host
pages for months, then sent notices stating they were no longer free. Again,
changing web addresses to avoid the fees means losing months of marketing
efforts.
At this point, you might be
thinking, "well, MY web host hasn't done (or won't do) those things (yet)".
Good. But free hosting services are also much less reliable than paid services,
and their servers often have more "down time" than paid servers. Paid services
usually give guaranteed reliability, and have less than 1% down time a
month; but free hosting services offer no such guarantee. Your clients
may be trying to access your web pages with a free service, to get a "page
cannot be found" error, which reflects on your perceived reliability as
well.
E-mail: Letting
Customers Communicate
Paid hosting services will
often offer several emails with the account. These may include a POP3 account,
email forwarding (linking the business web-based email account to your
normal email account), and even an autoresponder that sends a friendly
message to customers who ask for information or order services from your
site.
Needless to say, with free
hosting, you must have your own email address. And which email address
looks more professional:
sales@yourbusiness.com
or another one like:
johndoe@commondialupinternetserviceprovider.com?
With free hosting, you have
to settle for the second one. Besides, with a "free" email address, it
looks like you work for that business. I mean, with an email like
jsmith234567@hotmail.com, doesn't it seem like you work for Hotmail,
instead of your business?
Security: Keeping
Customers Safe
If you plan to take credit
card payments online, then you need an encrypted, secure system that protects
your customer's data (and yours) from hackers. Paid web hosting services
will help you set up merchant accounts that are protected with SSL (Netscape's
Secure Sockets Layer) as part of a package. Free web hosting services will
not only not support this, but will often classify your site as "professional
business" and charge for hosting with them if you want this option.
Keep Your Content
Safe
Many "free" Web hosting
services have you agree to a contract that gives them full rights to the
content on your site. In essence, you aren't allowed to publish the content
on your site anywhere else once you contract with them.
Support is Crucial
Another problem with free
hosts is that normally they don't offer any kind of technical support if
problems occur. Their "tech support" is composed of an automated email
message, or a telephone tree that tells you to call back later. Getting
hold of a real, live person for tech support is expensive, which is provided
by PAID web hosting services.
As you can see, “free" doesn't
always mean "a good deal" in the world of web hosting. If you are serious
about succeeding with your own business, you would do well to invest the
money in a reliable web hosting service that offers the options and support
that your business site needs. It's money well spent, and will reap dividends
in the long run, as your site is perceived as reliable, and here to stay.
Here’s all you
Need to get Started
Just
click here to order your own domain,
with annual hosting, unlimited email address, 999 autoresponders, 999 email
lists and much more. Including a totally free webdesign software program. |